Vendor KYC verification
KYC protects customers, vendors and the marketplace. Zaipcart stores submitted documents through the configured protected object-storage provider and sends the application to an authorised operations queue for manual review.
Submit clear information
- Use the legal business or proprietor name shown on your documents.
- Upload complete, readable images or PDFs without cropped edges.
- Check that bank details belong to the settlement beneficiary.
- Submit once and wait for the status shown in the vendor application.
Review states
- Draft: details or required documents are incomplete.
- Submitted: the application is waiting for review.
- Approved: vendor operations are available according to active feature flags.
- Rejected / needs attention: update the identified document or detail and resubmit.
Never send KYC documents through ordinary support email unless an authorised Zaipcart support workflow explicitly instructs you to do so.